we have a group project and my part is technical section in proposal which include
1- understanding of the problem.
2- proposed approach or solution
3 benefits to the customer.
I attached our RFP and from that you can retrieve all the points for technical part. attention if you don’t know about project don’t bid on it.
September 15th, 2014
To Whom It May Concern:
- 1. Statement of Work
Tiger Gym is seeking proposals from contractors with relevant experience to develop a consumer website for Tiger Gym & its franchisee locations. The objectives of this project are:
- To develop a website with all listed functional and non-functional requirements with an attractive and compelling customer interface
- To incorporate new features of live chat with a trainerand work-out videos with the trainer.
This project must provide adequate website structure, resources and lay-out for Tiger Gymto:-
- Enable prospective clientsto successfully complete membership and make merchandise purchases through the web-site
- Connect current Tiger Gym members with their personal trainer through the new features of live chat with a trainer
- Serve as the go-to resource for potential customers and current members, containing all the information provided by Tiger Gym
- Provide the administrators with the opportunities to updates portions of the web-site as the need arises
Tiger Gym web-site needs to be designed, coded, tested and deployed in two months,starting from October 1st, 2014 and finish by December 31st, 2014.
The contents of this request for proposal is to be considered confidential information.
- 2. Requirements
Functional Requirements statement
The following section lists the functional requirements for the Tiger Gym website.
|Req #||Functional Requirement Statement|
|FR001||The web-site has to have a section with gym memberships plans along with shopping cart feature to pay for membership & merchandise|
|FR002||The web-site has to have 6 different pages|
|FR003||The web-siteshould have sections for offering promotions|
|FR004||The web-siteshould allow members to be able to log in|
|FR005||The web-siteshould allow members to contact the gym/admins through the website|
|FR006||The web-site should allow members to be able to contact their personal trainer based on their login information|
|FR007||The web-site should include videos of work-out sessions with personal trainers|
|FR008||The web-site should allow members to have live chat with|
|FR009||The web-siteshould offer a panoramic 360 view/ walkthrough the gym facilities|
|FR010||The web-siteshould provide a section/page with healthy eating resources and links|
|FR011||The web-site will require the following information when creating a new member account:|
|FR012||The web-site will allow the option to create a unique user name (if member doesn’t want to use email-id as user-name) and enforce uniqueness so that no duplicates occur.|
|FR013||The web-site will check passwords selected by users to be in compliance with below password policy:-|
|FR014||The web-site will send a confirmation email indicating the creation of a new account.|
The email will include:
|FR015||The web-site will require existing member to authenticate to the system’s database. The authentication process consists of entering:|
|FR016||The web-site will provide ‘ForgotPassword’ functionality allowing users to reset their passwords. The web-site will request the following information to have the password reset:|
After confirming this information, the system will email the user a temporary 1-time use password and instructions on how to set a new password.
|FR017||The web-site will allow users to update the below information in their account profile at any time:|
|FR018||The web-sitewill allow member/non-members to view merchandise section and buy items with a shopping cart|
|FR019||The web-site should list all the current class exercises schedules|
|FR020||The web-site should have a page listing the trainers/instructors and their bios|
|FR021||The system will allow users to create an order after when they choose a product.|
|FR022||The system will calculate shipping cost and expected delivery date based on shipping address.|
|FR023||The system will calculate the total and taxes based on products quantity and price. The system will calculate taxes depend on shipping address.|
|FR024||The system will generate a unique order number.|
|FR025||The system will show an electronic receipt. The following information must be included in the electronic receipt:|
|FR026||The system will allow the following payment methods:|
|FR027||The system will validate the information of the credit card with the bank system.|
|FR028||The System will require the following information to make the payment:|
Agreement to pay amount
|FR029||The system will ask users to review the order information for insurance.|
|FR030||The system will confirm users by sending a shipping confirmation email when the order status is changed to “Shipped” .The email will include:|
Expected shipping date
Non-functional Requirements statement
The following section lists the non-functional requirements for the Tiger Gym website. The non-functional requirements include system usability, security, connectivity, and technology and failure recovery.
|Req #||Non-Functional Requirement Statement|
|1||The web-site needs to be online 24 hours a day, 365 days a year.|
|2||The application will have a disaster recovery plan.|
|3||The web-site must be user friendly.|
|4||The web-site can be accessed by the employees and the customers (members/non-members).|
|5||The web-site must be able to handle400 concurrent requests/hits.|
|6||The web-site must be able to handle 500 concurrent member user sessions.|
|7||The web-site must be able to handle 600 Shopping Cart transactions per hour.|
|8||The web-site will be protected with a firewall.|
|9||The web-site will encrypt all user and billing information.|
|10||The web-site will use www.godaddy.comfor web hosting.|
|11||The web-site will be programmed using Java 6.|
|12||The web-site will use Oracle as the Relational database model.|
|13||The web-site will go down for maintenance mid-night of every 1st of the month.|
|14||The web-site will be updated with the promotions every week on Monday at 8 AM (EST).|
|15||The web-site will be backed up once every fifteen days.|
|16||The web-site will delete all inactive user accounts older than10 years from the system.|
|17||The web-site will have a response time between 0.2to 3 seconds.|
|18||The web-site will keep track of all visitors to the web-site.|
|19||The web-site will be supported on all mobile communication devices/cellphones which run on Android, IOS and Windows operating system.|
|20||The web-site will interface with flagship merchant services for payment gateway.|
|21||The web-site will interface with email server.|
- 3. Deliverables
a) Project plan (including the approach techniques, schedules, task list, price). Estimate of the hours of work required to be finalized after discussions with Tiger Gym.
b) Project GANTT chart, which shall be updated as needed to reflect project status on an ongoing basis.
c) One (1) project kickoff meeting with all the concerned parties &Tiger Gym representatives.
d) Host conference calls, facilitate discussion and issue conference call and meeting minutes (MOM).
e) Publish Monthly project status reports.
f) Technology Recommendation Report to provide technical options to implement Tiger Gym web-site.
g) A Project Program/Technical Conference with partners and client representatives to determine and/or verify business requirements, policies and standards.
h) Report for Technology & Security Requirements to support Tiger Gym website, including any applicable: Infrastructure, and software requirements, technical, and security standards, technical procedures.
i) List of project components and components supporting material(s)/documentation
j) Web entry forms layout and wireframes for data access via the application
k) Data flow implementation guide covering Data exchange between the front-end and database
l) Test Plan for performing: unit, integration, system, user acceptance testing
m) Production planning meetings with web hosting teams
n) Provision of test plan and test scripts to partner web hosting teams
- o) Production setup plan and schedule
p) Production system installed, tested and validated
q) End user training documents&Training plan
r) User training sessions
- 4. Acceptance Criteria
- The project team will provide the project plan, call minutes, and monthly project reportsand then the Tiger Gymwill approve for final acceptance.
- The Business Requirement document will be reviewed by the project team to compare all content deliverables to the defined business requirements specified by the Tiger Gym.
- The Technology Recommendation will be followed by a review and approval of the individual/partners involved in application development, security and web hosting. Once this is accomplished, then final approval will be provided by Tiger Gym.
- Verify and receive sign-off from Tiger Gym of content and compliance with IT standards and procedures. Once this is accomplished, then final approval will be provided.
- Verify and receive sign-off from www.godaddy.com of web-site content & compliance with required standards and procedures for infrastructure hosting, installation, testing & deployment. Once this is accomplished, then final approval will be provided by Tiger Gym.
- Review and approval by Tiger Gym, including partner IT staff, to ensure acceptance of data elementsby www.godaddy.com(web hosting partner) for compliance with IT web hosting and security. Once these reviews are completed, the Tiger Gymwill consider the deliverables acceptable and approve all invoices for payment.
- Review and approval by Tiger Gym representatives, including program area experts, then approval by partner IT staff experts followed by sign-off by Tiger Gymprior to agreement to reimburse.
- 5. Items Supplied by Tiger Gym Company
Tiger Gym will provide the contractor with detailed information about its current services and products, including the schedules, gym staff information and contacts. Tiger Gym will also provide the contractor access to the facilities for filming of the panoramic 360 view of the gym facilities, and filming of the gym trainers’ exercise sessions. Access to the facilities will be limited to the members directly working on the project, but these members can enjoy our facilities as they were our regular member, in order to understand better the way we operate as a company.
- 6. Approvals Required
The contractor must obtain the approval of Tiger Gym for the final version of the website before it goes live.
- 7. Type of Contract
The contract will be for a fixed price for all the work the contractor performs to meet all the requirements of this request for proposal.
- 8. Due Date
The contractor must submit the website structure for review no later than December 1st 2014. Final version of the website that is ready to go live, after completion of all necessary adjustments, has to be submitted to Tiger Gym on December 25th 2014.
- 9. Schedule
Tiger Gym expects to select a contractor by October 1st2014. The required period of performance for this project is three months, from October 1stto December 25th. Deliverables of web-site must be provided to Tiger Gym by December 1st, and all the media materials – videos and pictures must be complete by December 25th.
- 10. Payment Terms
Tiger Gym Company will make payments to the contractor according to the following schedule:
- 20% of the total amount upon approval of the Tiger Gym draft of the website structure
- 35% of the total amount when the website map is accepted by Tiger Gym
- 35% of the total amount when all the media materials are complete
- 10% of the total amount when Tiger Gym is satisfied that the project is 100% complete and the contractor has fulfilled all contractual obligations
- 11. Proposal Contents
A discussion that indicates the contractor clearly understands the request for proposal and what is expected. Tiger Gym expects to see a detailed description of the contractor’s approach to creating the website and a detailed description of each task and how it will be accomplished.
A description of website structure, media items and other deliverables that the contractor will provide
A bar chart or network diagram showing the weekly schedule of the detailed tasks to be performed each week in order to complete the project by the deadline
Recent similar experiences the contractor has had in creating a website with media items. Include references to the previous project, names, email addresses and phone numbers.
The names and resumes of the team members assigned to work on the project. Include highlights of their experiences on creating a similar website.
State the total fixed price and support it by the breakdown of hours, hourly cost of each hour, and include all direct expenses.
- 12. Proposal Evaluation Criteria
Tiger Gym will be evaluating all proposals according to the criteria listed below:
- Approach (25%)
Approach and methodology used by the contractor to build the website.
- Experience (20%)
The length of time the contractor was in the field of creating websites, and the reviews of previous customers.
- Price (35%)
The fixed price that the contractor lists in the proposal.
- Schedule (20%)
The duration and attention to detail in creating the schedule of work to complete the project before the deadline.