Order Description

pastoral Care, Counseling and Conflict
Study Questions
Book: Sande, Ken. The Peace Maker: A Biblical Guide to Resolving Personal Conflict. Grand Rapids: Baker, 2004.

1. What is one of the most important ways to serve others when they are experiencing conflict?

2. What is Jesus calling us to do in the ministry of restoration?

3. Briefly state the situations when meeting face-to-face with people is important to do at the beginning of a conflict.

4. What are some reasons why you should initiate reconciliation even when you do not believe you are at fault? (State briefly.)

5. Sometimes it is “difficult to decide whether another person’s sin is so serious that you need to go and talk about it with that person.” Briefly state those situations that warrant face-to-face discussion.

6. Other situations require special consideration. Briefly state those situations.

7. If you have followed Jesus’ teaching to first “remove the log” from your own eye in situations involving conflict, then you may move on to helping the other person acknowledge their own wrongs in the situations. In this case, some people will walk away and not confront their own need to acknowledge sin. In any case, what are the four possible courses you may follow after “removing the log” from your own eye?

8. So often, perhaps, when we are wronged we confront the wrongdoer with the law. Is this the correct approach, or is there another approach that is biblically sound? Briefly explain that approach.

9. What are the types of effective listening which are so important in a conflict situation?

10. Briefly state the habits and skills that are essential in communication during a conflict situation.

11. What are the steps in the Matthew 18 process?

12. What roles do reconcilers play in the Matthew 18 process?

13. What are the characteristics of a “culture of peace” environment in the church? Briefly state these characteristics.

14. The author describes misunderstandings about the definition of forgiveness. State these misunderstandings.

15. Explain briefly the true meaning of forgiveness, including the koine Greek terms and their meanings.

16. Forgiveness may be described “as a decision to make four promises.” State these promises.

17. When should you forgive? What are the two stages of forgiveness?

18. Should you ever mention the sin again? Explain briefly.

19. Briefly discuss the consequences of sin as relate to the subject of this chapter.

20. What should you do if the wrongdoer fails to repent?

21. Ken Sande discusses 5 ways that are helpful to work through when forgiveness is difficult. Briefly state those “ways”.

22. Briefly discuss reconciliation and the replacement principle.

23. Discuss the differences between cooperative and competitive negotiation.

24. Explain the meaning of the acronym “PAUSE.”

25. The author discusses how to use the principles for dealing with conflict when the persons we are dealing with have persistently resisted our efforts to make peace. Briefly discuss each of four principles he gives and how we use them in situations of resistance.

26. Complete the “Peacemaker’s Checklist” exercise in Appendix A.

27. Briefly describe the alternative ways to resolve disputes .

28. What are the benefits produces by restitution?

29. Briefly state the main principles for restitution.

30. Briefly state those situations when going to court may be acceptable in addressing conflict between Christians.

31. When it comes to peacemaking, it is possible to transform the culture of a church by following a specific process. Briefly describe the levels involved in this process of transformation.

32. Name the eight essential characteristics of a culture of peace, as this applies to a church.

33. Briefly describe the five steps leaders need to follow to follow in changing a church culture.

34. Briefly describe the five steps in developing a culture of multiplication so that peacemaking will overflow into other churches, the community and your denomination.