1.- in Chapter 15 contains a lot about personality and individual behavior. As managers, why is it important to understand individual traits when we will generally manage larger groups?
2.- Explain Expectancy Theory. Include how this fits into our model of performance at the beginning of Chapter 16, and how we know that this is a multiplicative model rather than an additive one.
3.- From the management model, explain the concept of “Control.”
4.- Explain the differences and similarities between power and leadership.
5.- Discuss the characterization of bureaucracy as a “substitute for leadership.”