Dissertation planning

Topic: Dissertation planning

Order Description
Case Study : https://www.gallup.com/businessjournal/185345/quantitative-customer-experience-metrics-aren-enough.aspx

For this tutorial please share your thoughts on the session materials as a whole. The main areas to consider are:

Developing an understanding of the formal methods of research.
Understanding the theoretical model of a research process – distinguishing between “fact” and “opinion”